Inside Sales Specialist

Location: Philadelphia, PA

Department: Member Experience

Type: Full Time

Min. Experience: Entry Level

About Us:

Inspire is creating the world’s most customer-focused clean power platform. Our inaugural product, a clean energy subscription, connects members to 100% wind power in less than five minutes through frictionless digital enrollment. We guarantee a seamless member experience through concierge-level service and simple, transparent pricing. We make energy personal by providing relevant insights and smart tech recommendations based on your unique energy profile. And above all, we prioritize the long term value of your home. Our proprietary algorithm powers a unique member profile to help you make better decisions about your home. Inspire is the smartest way to power your life.

About You:

We’re seeking a highly talented, ambitious, energetic, and member-focused Inside Sales Specialist to join our growing team and jump-start their career.  You’ll wear many hats and be exposed to facets of member support, sales, marketing, operations, and technology in a fast-growing startup environment.  Oh, and you’ll have fun while you’re at it.

Responsibilities:

  • Contact existing members who may be ending their service and retain them
  • Design and strategize new ways to contact our members using phone, email, and online channels
  • Develop an ownership mentality by contributing daily to the overall strategy of the department
  • Work closely with your counterparts in our bicoastal office to create a unified office culture
  • Crush weekly and monthly sales goals
  • Manage high value, Clean Power Partner accounts through high touch concierge service
  • Consistently reinforce the Inspire clean power value proposition and mission
  • Impact our Sales and Marketing channels by providing insightful member feedback
  • Build strong working relations across Member Support, Marketing, Ops, Support, Finance, and IT
  • Contribute in short term, interdepartmental rotational projects

Qualifications:

  • 1 year of inbound sales, outbound, or retention experience preferred
  • A desire to change the world through clean energy and empowering people
  • Ability to retain customers and handling challenging calls with positivity and professionalism
  • Understand telephone sales techniques and customer needs
  • Thrive in a fast-moving, constantly changing, startup environment
  • Growth mindset and a desire to grow personally and professionally
  • Detail-oriented with high personal accountability
  • Intrinsically motivated individual with high degree of integrity
  • BA or BS from college or university preferred

Desired Experience:

  • Customer facing positions
  • Prior startup experience
  • Knowledge of clean energy, energy choice programs, or solar

Inspire is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

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